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Accessibility Statement

Effective date: September 28, 2026 ยท Last updated: September 28, 2026

Nexoria Wireless is committed to providing an accessible customer experience, including for customers with disabilities.

Our website standards

We design and test toward WCAG 2.1 Level AA. Our standards include:

  • Keyboard-accessible navigation, menus, and pop-ups
  • Descriptive alternative text for meaningful images
  • Properly labeled form fields and accessible, clearly described error messages
  • Readable color contrast and text that can be enlarged
  • Screen-reader compatible page structure
  • Captions for video content where appropriate
  • Accessibility testing of checkout and customer-account features as they change

We are continually working to improve. Some pages or third-party content, such as external payment pages, may not yet fully meet these standards.

Devices and service

We offer devices with hearing-aid compatibility ratings, large-text and simplified interfaces where available, and support for TTY, real-time text (RTT), and relay services where the device and network support them. Ask us which devices fit your needs.

Getting help

If any part of our website, checkout, account, or service is difficult to use, contact us through the Contact page or call Customer Service. We will help you complete your task directly and work to fix the issue.

Nexoria Wireless is a DBA of Nexoria Enterprise. Nexoria Wireless service is now available. Policies on this page may be updated from time to time.